Location: Portageville

Delta Area Economic Opportunity Corporation, a Missouri Community Action Agency, is growing its Weatherization Department thanks to new funding from the Department of Energy.  The Weatherization Associate will interview clients and accurately record information. The applicant must be mission driven and customer service oriented. 

Additional Responsibilities:

  • Interviews clients by phone or in person and receives information regarding the client’s needs, such as energy service, nutritional needs, employment, education, housing and/or other emergency short and long term needs.

  • Enters client information in computer using specialized software.

  • Completes program forms, necessary intake assessment and referral applications in order to assess needs and provide services.

  • Promotes Weatherization Services in the community by sending postcards and flyers to potential clients, engaging with local utility companies.

  • Maintain client files, including managing the Weatherization waiting list, as well as informing Crew Leader and Quality Control Inspector of upcoming jobs.

  • Processes all purchasing invoices such as office supplies and Weatherization Crew material.

  • Handles customer resource and referral support as well as complaints concerning services rendered. Advises Supervisor of all in-house or client concerns.

  • Infrequent travel may be necessary to the six-county area. Travel reimbursement provided.

 Qualifications and Requirements:

  • Associate’s degree (A. A.) in Social Services or a related field; with 4 to 5 years related experience; or equivalent combination of education and experience.

  • Computer skills and knowledge of Microsoft Office and Microsoft Excel

  • Ability to effectively present information and respond to questions from staff and clients both orally and in written correspondence.

  • Valid Missouri Driver’s License

 Personal Attributes:

  • Strong interpersonal skills

  • Ability to strategize and solve complex problems

  • Ability to work effectively and efficiently

  • Mission driven and effective working in a team-oriented environment

Benefits:

  • Paid medical, vision and dental insurance for the employee

  • 403b retirement plan

  • Vacation

  • Sick Leave

Sign-on Bonus after completion of 90-day Introductory Period

Click here to apply online.
Click here to download an application. 

If you would like to add a resume/cover letter, please email to hr@daeoc.com.  

DAEOC is an equal opportunity employer.  It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin or other protected classification.