Mobile Outreach Client Service Representative

Posting date: April 15, 2021
Application deadline: OPEN UNTIL FILLED
Job location: Portageville Central Office
Contact: HR@daeoc.com

This position will be based out of Portageville Central Office campus but will require 100% travel. The Mobile Outreach CSR will hitch, pull and park the 24’ Mobile Outreach office multiple times per week. This position supervises the Mobile Outreach Customer Service Representative on a daily basis.

  • Ensures the smooth operation of the mobile outreach office on a daily basis including the coordination of workload, upkeep of office and supplies, and maintenance of equipment.

  • Ensures safety is maintained and work orders/requisitions are submitted as necessary to maintain operation of mobile office.

  • Ensures clients receive quality services and the mobile outreach office’s goals and objectives in serving clients are met.

  • Monitors mobile office to ensure clients are served as quickly and efficiently as possible and resolves issues with clients.

  • Coordinates with other agencies in gathering resources for clients within that service area.

  • Directly supervises outreach office staff. Is responsible for the overall direction, coordination, and evaluation of the staff members.

  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Applicant must be well versed in computers with knowledge in Excel and Word, must have an AA degree in Social Services or related field, with 4 to 5 years experience, or equivalent combination of education and experience and must have a Class E driver’s license valid in Missouri, transportation and insurance.

DAEOC is an equal opportunity employer.  It is our policy to comply with all applicable state and federal laws prohibiting discrimination in employment based on race, age, color, sex, religion, national origin or other protected classification.

Click here to apply online.
Click here to download an application.